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Customer Services

Our commitments

Choose the Loir Valley Tourist Office, with total confidence

All the offers of stays and accommodation listed have been selected by our holiday advisors: when you contact the Loir Valley Tourist Office, you talk to a team whose members really know your holiday places of stay.

If your choice is unavailable, we will work together to find another stay that corresponds to your wishes and your budget.

 

Payment security

When you pay by bank card, you are invited to give us your bank card number and its expiry date, together with the cryptogram. This data is then verified on the authorisation servers in order to avoid any misuse or fraud. To achieve this, the server is in encrypted mode and all the information transmitted is encoded using the SSL protocol. No data is transmitted on the Internet without encryption.

Cancellation insurance

Download the general terms and conditions of our trip cancellation and trip interruption insurance.

 

GROUPAMA Insurance

Holiday cancellation and curtailment insurance

Holiday booking cancellation and curtailment insurance policy.

 

Protection of personal data

The information concerning you is intended for the Loir Valley Tourist Office. We may be called upon to communicate your postal address to partner tourist organisations in the Pays de la Loire and Centre regions.

 

To avoid sending you unwanted email, your email address may only be communicated to partner organisations after your explicit authorisation.

 

We also remind you that you have the right to access, rectify, modify or delete any data concerning you (article 34 of the Data Processing and Civil Liberties law of 6th January 1978). To exercise this right you can write to us by email at info@vallee-du-loir.com 

 

Office de tourisme de la Vallée du loir
rue Anatole Carré
72500 VAAS
tel : 02.43.38.16.60
Fax : 02.43.38.16.61

 

For more information on booking

As soon as the reservation has been registered, a contract is sent to you by our Loir Valley Tourist Office or our partner (Sarthe Development Agency or the Departmental Tourism Committee for Anjou) for rentals.

You have 8 days to return your contract to us, accompanied by a cheque for advance payment of 25% of the total amount. The balance should be paid one month before the start of your stay.